Refund policy
30-Day Happiness Guarantee
We want you to love your Fieldmirth tee. If something isn’t right with your order, contact us within 30 days of delivery and we’ll do our best to make it right.
Changed your mind?
If you’re not happy with your T-shirt, contact us within 30 days of delivery. Depending on the situation, we may offer a refund, replacement, or another appropriate solution.
Because our shirts are made to order, we generally do not accept traditional returns unless we specifically ask you to send an item back.
Need a different size?
Ordered the wrong size? Contact us within 30 days of delivery and we can arrange a one-time size replacement for the same design and shirt style, subject to availability.
In most cases, you won’t need to return the original shirt. We encourage you to give it to a friend, donate it, or otherwise put it to good use.
Please check the size guide on the product page before ordering to help make sure you choose the right fit.
Damaged, defective, or incorrect order?
If your order arrives damaged, defective, misprinted, or you receive the wrong item, contact us within 30 days of delivery and we’ll make it right with a replacement or refund.
We may ask you to provide a photo of the item so we can identify the issue.
How to contact us
Email support@fieldmirth.com with:
- Your order number
- The email address used to place your order
- A brief description of the issue
- The size you need if requesting a size replacement
- A photo if your item arrived damaged, defective, misprinted, or incorrect
Once a refund is approved, it will be issued to your original payment method. Your bank or payment provider may require additional time to process and post the refund.
Exceptions
We reserve the right to limit or refuse refunds or replacements in cases of suspected fraud, abuse, or repeated misuse of this policy.
Gift cards, if offered, are non-refundable except where required by law.
Questions? Email us at support@fieldmirth.com.